our story

LSG Microwave Services is a Newcastle-based, family-run catering engineering company providing professional servicing, repair, installation, and equipment support for both domestic and commercial customers across the North East.

With over 30 years of industry experience, we specialise in microwaves, electric ovens, and commercial coffee machines, working with everything from home kitchens to busy hospitality and catering environments. Our background in commercial catering equipment means we understand the importance of reliability, safety, and minimising downtime.

As a family-run business, we take a straightforward and accountable approach to our work. Customers deal directly with experienced engineers and receive clear, honest advice without unnecessary upselling or technical jargon. Whether it’s a routine service visit, emergency callout, or new equipment installation, our focus is always on practical solutions that work.

We support a wide range of clients, including cafés, restaurants, takeaways, pubs, hotels, schools, care homes, chains, franchises, facilities managers, and domestic customers. From one-off repairs to ongoing maintenance, we tailor our service to suit each customer’s needs.

If you’d like to discuss your equipment, service requirements, or an urgent issue, please get in touch to speak directly with an engineer.